Privacy Policy

1. Introduction

Vein Care Center (“VCC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard information when you visit our website (the “Site”), including any information you may submit through a contact form, subscription form, or similar feature on the Site.

This Privacy Policy applies only to information collected through the Site. It does not apply to protected health information (PHI) collected in the course of providing clinical care, which is governed separately.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly. If the Site includes a contact form, newsletter subscription form, or similar feature, we may collect your name, phone number, email address, and any message or information you choose to submit. Please do not submit sensitive medical details, test results, or other protected health information through any Site form.

Automatically collected information. Like most websites, we (and our service providers) may automatically collect certain technical information when you visit the Site, such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the date and time of your visit.

Cookies and similar technologies. We use cookies, web beacons, and similar tracking technologies to operate the Site, understand how it is used, and support our advertising efforts. See Section 5 below.

3. How We Use Information

We use the information described above to:

• Respond to inquiries submitted through the Site;
• Operate, maintain, and improve the Site and its content;
• Understand how visitors use the Site, including through aggregated analytics;
• Support our advertising and remarketing efforts, as described in Section 5;
• Maintain the security and integrity of the Site; and
• Comply with applicable laws and legal obligations.

The Site links to a third-party patient portal for scheduling. Information you submit through that portal is governed by the third party’s own privacy policy, not this one. See Section 4.

4. Online Scheduling Through a Third-Party Platform

The Site provides a link to book an appointment through a third-party patient portal, hosted and operated independently of the Site. When you click this link, you leave the Site and are directed to the third-party platform’s own website, where its own privacy policy and terms of use apply.

VCC does not control, and is not responsible for, the privacy or security practices of this third-party platform. We encourage you to review its privacy policy before submitting any information through it.

5. Cookies and Tracking Technologies

We may use Internet technology known as “cookies” to recognize your device so we can offer appropriate website features to you. Cookies also let us know whether you have visited our website in the past. They do not allow us to collect your email address or other information directly from your device. Most web browsers allow you to control cookies through their settings; disabling cookies may affect how the Site functions.

We may use Google products, including Google Display Network Impression Reporting, Remarketing with Google Analytics, Google Analytics Demographics, DoubleClick Campaign Manager, and Interest Reporting. You may opt out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Settings, or by using the Google Analytics Opt-Out Browser Add-On.

We may use the Facebook conversion tracking pixel to determine whether Facebook advertisements are effective for marketing purposes. This tool allows us to gather information on actions taken after a visitor is directed to a third-party website through a Facebook ad on this Site. The data we collect through this tool does not include personally identifiable information; however, Facebook may use this information in accordance with Facebook’s Data Policy to show you advertising on Facebook and third-party websites.

We may also use Twitter (X) tailored audiences and conversion tracking products, which connect data from Twitter’s advertising network to actions performed on the Site.

6. Protected Health Information (HIPAA)

This website is an informational resource. It is not a patient portal, and it is not intended to be used to transmit protected health information. Please do not submit medical history, symptoms, insurance details, or other protected health information through any form on this Site.

7. How We Share Information

We do not sell personal information collected through the Site. We may share information collected through the Site with:

• Service providers who help us operate the Site, such as web hosting, IT support, advertising, and analytics providers, who are authorized to use the information only as necessary to provide services to us;
• Legal and regulatory authorities, where required by law, subpoena, or other legal process, or to protect the rights, property, or safety of VCC, our patients, or others.

8. Third-Party Links

The Site may contain links to third-party websites, including our online scheduling platform, that are not operated by VCC. We are not responsible for the content, privacy practices, or terms of use of any linked third-party site. We encourage you to review the privacy policy of any third-party site you visit.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

You must be at least 18 years old to use this website. We do not knowingly collect personally identifiable information from visitors under the age of 18.

11. Your Choices

You may choose not to provide certain information through the Site, though this may limit your ability to use certain features. You may also control cookies through your browser settings as described in Section 5, and may opt out of the Google and Facebook advertising tools described above through the mechanisms noted in that section.

If you have submitted information through the Site and would like it corrected or deleted, you may contact us using the information in Section 13.

12. Ohio Residents

Ohio does not currently have a comprehensive consumer data privacy statute comparable to those in some other states. We are, however, subject to general Ohio and federal consumer protection laws, including laws prohibiting unfair or deceptive practices, and, with respect to clinical care, HIPAA and applicable Ohio health care privacy and licensing requirements.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after a change becomes effective constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Vein Care Center
531 South Eastown Road, Lima, OH 45805
Phone: (419) 227-4472